Privacy Policy

Nordplug Oy (Business ID: 3550086-5), a company registered in Finland, is the data controller responsible for your personal data.

This Privacy Policy explains how Nordplug Oy ("Nordplug", "we", "us") collects, uses, and protects your information when you use our websites, applications, and services (collectively, the "Services").

Information we collect

• Account and contact information: Name, email address, and (optionally) phone number when you contact us or subscribe to updates.
• Usage and device data: Interactions with our website and app, approximate location based on IP address, device and browser information, logs, and diagnostics.
• Service data: Configuration, preferences, and other information you provide within the app.
• Cookies and analytics: We use cookies and similar technologies to provide, analyze, and improve our Services. You can manage preferences in your browser or device settings.

How we use information

• Provide, maintain, and improve the Services.
• Communicate with you about updates, features, and support.
• Ensure security, prevent misuse, and comply with legal obligations.

Legal bases (EEA/UK)

We process personal data on the following bases:

• Performance of a contract — to deliver the Services you request.
• Legitimate interests — such as improving products and ensuring security.
• Consent — for optional activities like marketing communications.

Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by applicable laws and regulations. When data is no longer needed, it is securely deleted or anonymized in accordance with our internal policies.

Sharing

We do not sell personal data.

We may share data with trusted service providers who help us operate our Services (e.g., hosting, analytics), under contracts that protect your information. We may also disclose information when required by law, to protect rights and safety, or in connection with corporate transactions such as a merger or acquisition.

International transfers

Where personal data is transferred outside your country or the EEA/UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms to ensure adequate protection.

Your rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@nordplug.com.

Children

Our Services are not directed to children under 13 (or the applicable age of digital consent). We do not knowingly collect personal data from children.

Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

Contact

If you have questions about this Privacy Policy or our data practices, please email support@nordplug.com or visit our Contact page.